An Arkansas hospital recently received a prestigious award that recognizes performance excellence and continual quality improvement.
Washington Regional Medical Center (WRMC) was honored by Gov. Asa Hutchinson with the 2018 Governor’s Award for Performance Excellence. The Fayetteville-based health system was recognized during the 24thAnnual Awards Celebration for the Governor’s Quality Award Program in September.
“Washington Regional is extremely pleased to be recognized for quality,” Shackelford says. “This recognition demonstrates the commitment of our team members to provide the highest level of care for our patients as well as meaningful outreach programs for our community.”
Established to give organizations across the state a way to measure their progress to performance excellence, the Governor’s Quality Award is not given out annually. It helps businesses and organizations that are interested in improving their performance.
The program is guided by the Baldrige Excellence Framework criteria, which is a guide on how to run an organization that covers management, from leadership to strategic planning. Organizations are encouraged to use this framework to improve their performance and productivity.
According to a WRMC press release, members of the health care system’s team worked on the Governor’s Quality Award application throughout the year and benefitted significantly from the process. “We counf the process to be very valuable in allowing us to examine the ways our team works hard every day to express Washington Regional’s mission, vision and values,” Terri Church, WRMC Director of Quality Management says.
Three other organizations were recognized during the awards ceremony. These organizations include J.V. Manufacturing, Inc. of Springdale, Springdale Water Utilities and Unity Health – White County Medical Center of Searcy also were recognized for performance excellence.