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The 5 Simple Rules of Effective IT Management

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According to Gartner, the average cost of IT downtime is a shocking $5,600 per minute.

Businesses simply can’t afford IT departments that aren’t prepared to navigate the constantly changing landscape of — and all the risks inherent to — the industry.

Is your IT team up to the challenge? If you’re not sure, start by confirming they’re following the 5 essential rules that every effective IT department follows:

1. Know the business’s goals.

The IT department of any business isn’t helpful if it doesn’t understand the organization’s overall goals. It’s vital that the IT manager — and his or her team — knows exactly what objectives the business has, the obstacles they face, and the methods they plan to use to succeed. With this knowledge, the IT team can actively work toward improving the business without conflicting with the business’s objectives.

2. Coordinate your team’s strengths.

You may think of an IT manager as someone who only interacts with computers and networks, but he or she must also manage the members of the IT team. Humans are still very much a large part of daily IT operations, and it benefits IT departments — and businesses overall — to make sure that the right person is on the right job whenever possible.

3. Always track performance.

It isn’t just limited to IT: in all parts of business, tracking performance can provide valuable insights into what is and isn’t effective. It’s also important to keep a log of data that proves accomplishments: both the goals achieved by the IT department overall and the individual achievements of its team members (which also helps with rule number 2).

4. Set realistic expectations.

This principle certainly applies to almost anyone, but it’s key for IT employees because of the frequent changes and updates involved in business technology. Staying in regular communication with the employees in other departments can help alleviate the risk of over-promising: if the rest of the business knows what is and isn’t realistic for the IT team to achieve, over-promising will be less of a problem.

5. When it comes to risk: analyze, strategize and neutralize.

With the rise of big data and ever-increasing network hacks, cyber security is more important to businesses than ever. Managing cyber threats is just as important in an IT department’s day-to-day operations as troubleshooting computer issues. Dangers should never be surprises — your IT department must stay abreast of the latest threats in the cyber world and the best strategies to handle them.

Unfortunately, managing IT in-house isn’t easy — it takes up valuable time and resources, especially when you don’t have a team of experts. That’s why Business World offers various managed IT services to give you the peace of mind you need to successfully — and safely — run your business.

With options including network management, disaster recovery planning, data protection and cyber security, managed IT services by Business World are a smart solution in today’s tech climate. Contact Business World today to schedule a consultation.

This content is sponsored by Business World.

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